At Everly, we exist to help you capture and cherish the moments that matter most and that means protecting your privacy every step of the way.

This Privacy Policy explains what we collect, why we collect it, and how we handle your data with care and respect — just like we would our own family’s memories.

1. Who we are

Everly is a Malaysian-based brand dedicated to creating meaningful memory-keeping products for growing families. Whether you’re browsing our website, purchasing a journal, or tagging us on social media, you’re trusting us with a little bit of your story. And we take that seriously.

2. What we collect

• Personal info like name, email, phone, shipping and billing addresses
• Order details (what you purchased, when, how you paid)
• Account details (if you create one)
• Photos, reviews, or testimonials you send us or post online
• Website data like IP address, browser type, time spent on site
• Social media content you tag us in or hashtag with our brand

We don’t collect anything we don’t need, and we’ll never ask for more than what’s required to provide a great experience.

3. How we use your data

• To fulfil orders and provide updates
• To respond to your messages or questions
• To improve our site and experience
• To send emails (if you opt in)
• To showcase reviews or tagged content, with credit
• To analyse trends (anonymously)
• To meet any legal or payment processing requirements

4. Sharing your information

We may share your data only when needed:

• With delivery partners, payment processors, and trusted service providers
• With tools that help us run our site (e.g. analytics, email marketing)
• When required by law
• To highlight your reviews or tagged posts — with your handle if public

We will never sell your data. Ever.

5. Reviews & Social Mentions

We love seeing Everly in your homes and hearts. If you leave us a review or tag us on social media:

• We may feature your words or photos on our site, Instagram, or other platforms
• We’ll always try to credit your handle if your post is public
• If you’d prefer we didn’t share it, email us at hello@everly.my and we’ll take it down, no problem

6. Cookies & Tracking

We use cookies to make your experience smoother — keeping items in your cart, remembering your preferences, or showing you content we think you’ll love. You can disable cookies in your browser anytime.

7. Keeping your data safe

We use secure servers and encrypted systems to protect your data. No system is perfect, but we’re committed to handling your information responsibly.

8. Your rights

You have the right to:

• Access your data
• Correct or update it
• Ask us to delete it
• Opt out of marketing emails anytime

Just email us at hello@everly.my and we’ll sort it out within 3 working days.

9. International data transfers

Some of our systems (e.g. payment platforms or storage) may be hosted outside Malaysia. By using our site, you agree to these safe transfers.

10. How long we keep your data

We keep your data only for as long as necessary to serve you, unless required longer for legal or administrative reasons.

11. Updates to this policy

We may make updates from time to time in order to reflect, for example, changes to our practices or for other operational or regulatory reasons.